Your privacy matters to us. Learn how we protect your personal data.
Last updated: 2 August 2026
Ralph AI ('we', 'our', or 'us') is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform in Malta and Gozo.
We collect several types of information to provide and improve our services to you:
We use your information for the following purposes, in accordance with GDPR regulations:
We do not sell your personal data. We may share your information only in the following circumstances:
We implement appropriate security measures to protect your personal data:
Important: While we take all reasonable steps to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Under GDPR, you have the following rights regarding your personal data:
You can request a copy of all personal data we hold about you. We will provide this within 30 days of your request.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data when it's no longer necessary or if you withdraw consent.
You can request that we limit how we use your personal data while we verify its accuracy or contest its lawful basis.
You can request your data in a structured, commonly used format and transfer it to another service provider.
You can object to processing based on legitimate interests or direct marketing.
You can withdraw consent at any time for processing based on consent. This will not affect the lawfulness of processing before withdrawal.
To exercise these rights: Contact us at privacy@dwelia.pages.dev. We will verify your identity before processing your request.
Our platform integrates with third-party services:
We use Cloudflare D1 for database storage, R2 for image hosting, and Cloudflare Pages for application hosting. Cloudflare is GDPR-compliant.
Google and Facebook OAuth for authentication. Their privacy policies apply to data you provide to them.
For map functionality. OpenStreetMap data is available under the Open Data Commons Open Database License.
Each third-party service has its own privacy policy. We encourage you to review them.
We retain your personal data only as long as necessary for the purposes outlined in this policy:
Your Right to Delete: You can request deletion of your data at any time. We will delete it within 30 days, subject to legal obligations.
Your data is primarily stored and processed within the European Union. We only transfer data outside the EU when:
When transferring data, we use standard contractual clauses or other GDPR-approved mechanisms to ensure your data remains protected.
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children.
If we discover we have collected personal information from a child under 16 without parental consent, we will take steps to remove it immediately.
Parents and Guardians: If you believe your child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The date at the top of this policy indicates when it was last updated.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We will respond to your inquiry within 30 days, as required by GDPR.
Our team is here to help. Reach out if you have any questions about your privacy or data.
Contact Privacy Team